Terms & Conditions for services from nicola whitfield mua


Author: Nicola Whitfield   Last Review Date: 30/08/21 Next Planned Review: 12 months’ time or sooner if guidance changes.    


I: The artist Nicola Whitfield MUA  

The Artist: Nicola Whitfield MUA 

Booking: The date, venue and occasion for which the party are to receive services.  

Bride/Client: The person who has booked the services on behalf of the party.

You/Your: The client 

Party: The clients who are to receive services, listed on the booking form.  

Clients: The members of the party who will be receiving the services from the artist.

FIG1: The address for the event venue. This is listed on the booking form. 

FIG2: Which services are booked & timings for the bridal party, listed on the booking form. 

FIG3: Cancellation charges & late fees.

Services: Hair, makeup or glitter bar services as agreed with the artist. 

Venue: The place at which the services are to take place.

The Terms and Conditions are to be followed by:     

  • The Artist
  • The Bride
  • The Client
  • Members of the Party

Payments by the client

A non-refundable retainer fee of 20% of the total cost shall be paid upon entering this agreement. This fee secures the date for delivery of the services from the artist and the administrative costs required to deliver the services, this fee is then deducted from the remaining balance owed. In addition the client understands and agrees that the artist has the right to consider other paid work offers until this time.     

  • No booking, provisional or otherwise is made, until this fee is secured. Upon receipt of the retainer fee, the client will receive confirmation of their booking via email. Payment of the retainer fee confirms the acceptance of the full terms and conditions.
  • The person making the booking shall be held responsible for full and final settlement of the total amount payable to Nicola Whitfield. I (the artist) reserve the right to cancel special offers and rates at any time, with the exception of where an emailed agreement is already in place with the client.
  • Any parking costs or traffic restrictions in place at the trial or venue address must be made known in advance of the trial consultation. In circumstances when parking fees apply, this is an additional charge and will be added to the total cost of the booking. For example hotel parking and meter parking
  • I (the artist) must be informed of any issues that may affect the use of any equipment or products. You (the client) understand and agree that I am not liable for any losses or injuries as a result of failure to disclose any information pertaining to allergies, sensitivity or medical conditions which may affect services.
  • If you or members of your party have any known allergies, sensitivity or medical conditions which may affect services, you must advise the artist of these at the earliest opportunity, in advance of any date where services are to be carried out.

Trial Consultation

  • The client understands and agrees that all services performed at the trial consultation are to establish the “look” that the client wants for their event date.
  • The artist can only guarantee any new “look” if the client agrees to a second paid trial consultation prior to the event date. If the client does not wish to schedule another paid trial consultation, then the client agrees and understands that the artist cannot be held liable for any unanticipated time constraints.
  • It is the responsibility of the client to ensure all members of the party are available at their pre-arranged, allocated times as shown in FIG2 on the event day. No refund or compensation will be offered for delays howsoever caused.

At least 24 hours' notice must be given to cancel a trial consultation. In the event that the consultation is cancelled less than 24 hours in advance the full fee is payable and a new consultation must be scheduled and paid for by a mutually agreed future date which must take place in advance of the event date.


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Cancellations & Postponements by the client

  • If you wish to postpone your wedding to a future date, Nicola Whitfield MUA will endeavour to transfer the booking across to the new date subject to availability. Please note there may be a difference in the cost if the booking is moved into the next calendar year.
  • If you the client seeks to cancel this booking 14 days after entering this agreement but more than 42 days before your event date then the retainer fee (and trial fee, if applicable) shall be forfeited, any expenses incurred as at the date of cancellation must be paid by the client, and those paid shall also be non-refundable. No further sums will be due from the client to the artist.

Prices for products and services are subject to change without notice.

I reserve the right to modify or discontinue a service (or any part or content thereof) at any time without notice. For a copy of the full terms and conditions please email [email protected]


Country House Bride
Biodegradable glitter used in thelitter Bar

Please note:

I reserve the right to cancel your booking or to refuse service to the client or members of the bridal party stated in FIG2 without refund for, but not limited to: infectious conditions, abusive, threatening or rude behaviour that is inappropriate.